Dear Ice Queen,
The problems you face are of your own doing. You have manifold inability to grasp the simplest of customer service duties. Your ability to malign and defame your customers has driven your most loyal of customers elsewhere. If there ever was a case study of incompetence in the digital age, you would provide a classic what not to do if you want to run a business.
 It is inexcusable to have archives that were perfectly functional before you chased your paying customers away suddenly disappear when you redesign a website. With the exception of NASCAR.com that gets worse with each iteration, you have the crown for blunders of the cyberspace kind. Isn't it interesting that when the chips are down and living and breathing victims of cyberspace are no longer available, you rise to the salvation and restore selected archives.
If your business were the Titanic, you'd offer your best meals when half the ship is underwater and as the ship slips beneath the surface, you personally greet all of your guests with a smile.
As someone who used to have pangs of desire to return to cyberspace after a mere month of absence, I can say that in over a year that I have raised my virtual middle finger on both out-stretched hands (wearing long white gloves would be too classy) in the direction of cyberspace, I haven't missed one moment, felt one desire to return, or regretted giving up my vaunted Founder status to be a free agent consumer of other websites.
I will also note that even as you fail to grasp the deep doo doo you are in, you had an amazing bench strength that you could have maximized, but hey, no one knows it all like you do (other than Obama who is in a class all by himself). So while these proteges could have saved your ass, they are making bacon and making money in less than a year in business. And guess what, your customers ain't eating your shit, they are dining on a ship that is not only water tight and floating, but is continually improving.
 My pink bunny slippers and 50 pound Bible containing purse have had little use these days as I embark on a world where being fabulous is more than just the attire I wear. Being fabulous means having high standards, living them, and treating others with some dignity. I know these concepts are foreign to you, but alas, I don't have to turn to a little troll to get my num nums for me. My pussy is still as robust as ever and even her litter box is filled with more common sense than your num nums ever had in his best moment.
Alas, I have carried on as if I cared - don't worry, I don't give a rat's ass. But it was fun pulling out my Ice Queen doll out of the deep freeze and kicking her ass around for old time's sake. Losing an empire to a Lion is never fun, but hey, it makes a great movie and in real life, its a swift kick in the pants too!
Toodles! Miss Ultraviolet Thunderpussy. Fabulous even when kicking Ice Queens.
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